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I absolutely second that. The trainers at these Pet Superstores usually have a few weeks of training class and have no real experience or knowledge to back it up. Most of them wouldn't have read a single book on the topic either. I would totally ignore their comments.Not the white GSDs I have known.
I pay no attention to the "trainers" at PetSmart or Petco. The majority of them have no other training than the crash course the company gives and are against prongs and chokes but can't tell you why other than it's the store's policy. It is their job to solicit new clients in the checkout line.