I recently purchased a german shepherd from vom mystikal haus. I received my puppy at 10 weeks and paid for him to have full akc certification. He has been an absolute joy, however, I have still not received his akc certification. I have tried numerous times to contact Jennifer Thompson at vom mystical haus, both by cell phone and email but have received no response. Any ideas on how I can get this paper work. I am also contemplating calling american express and having the payment revoked.