Join Date: Mar 2011
Location: Brisbane, Australia
As a vet tech, we usually tend to take the dogs out the back at my clinic to have their nails clipped/ blood taken/ anal glands expressed etc., if the owner requests to be with the animal we'll oblige them in a consult room provided teh dog stays calm, if its starts panicking, we'll take it out the back.
Our main reason is that dogs tend to behave in a more relaxed manner without the owner in the room, once they are are from their pack, they are less likely to try and draw assistance from their owner to get them away from the techs and vets that are trying to hold him still for whatever treatment required... at least I think that must be what be going on, either that or the dogs behave better because they are away from any anxiety or stress the owner might be giving off unwittingly (usually stressy dogs have owners that are worrying themselves if their dog is going to get distressed at being held by a stranger, or if it will try and bite the vet). When the vet is away from the owner he/ she can be more relaxed without the scrutiny and worries of the owner peering down at them while they are trying to do something that requires concentration like sticking a jugular vein in a trembling dog for example. I don't mean to make a generalisation for all owners, many are a great help at restraining their pet calmly, but its usually the ones that balk at their pet being taken out the back that are the ones that stress out the most). At my practice the animal that is taken out the back is surrounded by calm but firm energy which encourages them into submitting and allowing the vets to handle them better.
There are the techs/ vets that will scold a boisterous or hyperactive dog into submission (so they will sit still for their treatment), from my experience the staff I've worked with usually they are so accustomed to reading the body language of so many different dogs they can tell when a dog needs to be spoken to calmly and when they need to be told to behave in a firmer tone of voice, resulting in a calmer dog. Not sure if this has helped or hindered your trust in your vets/ vet techs, but this is my honest experience in the industry, I have been blessed to work with a team that genuinely care and try to help each patient with dedication.. can't speak for all the vets and techs out there obviously, but anyway theres my two bob worth:-)