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post #1 of 3 (permalink) Old 11-13-2018, 03:28 PM Thread Starter
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Question Account Help

Hello!

Can I get my old account closed out?

Account - Alyssa Martin

I tried to log into the account but it refused saying the password or username was incorrect, I proceeded to reset the password (even though I knew the old ones password for certain) and once I reset the password it repeated saying it was incorrect.

The account was not banned or suspended so I have no clue why it would be doing this.

So I created a new account to see if this was a computer issue or an account issues and the new account was made successfully. So I can only assume it was something to do with the old account.

Conclusion - Please close out the account "Alyssa Martin" and I will continue using this new one (since I have threads going).
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post #2 of 3 (permalink) Old 11-13-2018, 04:52 PM
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The duplicate account is closed - it will show as 'banned', but your current login and active threads should continue to work just fine.
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post #3 of 3 (permalink) Old 11-13-2018, 10:42 PM Thread Starter
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Quote:
Originally Posted by WIBackpacker View Post
The duplicate account is closed - it will show as 'banned', but your current login and active threads should continue to work just fine.
Thank you!
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