Transfer Premium Membership to new account? - German Shepherd Dog Forums
 
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post #1 of 6 (permalink) Old 08-03-2018, 05:50 PM Thread Starter
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Transfer Premium Membership to new account?

I'm still not able to stay logged in on desktop, and no longer able to log in at all on mobile. I think it has something to do with using a Facebook login. Can I create a new account and transfer the Premium membership to it, I think it would fix my issues.
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post #2 of 6 (permalink) Old 08-05-2018, 05:23 PM Thread Starter
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Anybody? Bueller? Bueller?
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post #3 of 6 (permalink) Old 08-05-2018, 05:59 PM
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Try the "contact us" way down at the bottom of the page.I recall an admin claiming it's faster.

Terri

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post #4 of 6 (permalink) Old 08-08-2018, 11:31 AM
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Memberships cannot be transferred between accounts as they are setup within your paypal for the specific User.

However, if you are having issues logging in with Facebook and wish to change the account to a regular one, you can simply attempt to log in with any password (using your correct username) and request a password reset. This will create a password for your account and you can then login using the box instead of Facebook.

As for the specifics of the login issues, is your browser/URL for this site HTTPS:// instead of http?

- JB

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post #5 of 6 (permalink) Old 08-08-2018, 03:06 PM Thread Starter
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Quote:
Originally Posted by Administrator View Post
Memberships cannot be transferred between accounts as they are setup within your paypal for the specific User.

However, if you are having issues logging in with Facebook and wish to change the account to a regular one, you can simply attempt to log in with any password (using your correct username) and request a password reset. This will create a password for your account and you can then login using the box instead of Facebook.

As for the specifics of the login issues, is your browser/URL for this site HTTPS:// instead of http?

- JB
Great, thanks for the reply, will do. Yes, my URL is https:// Is that good or bad?
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post #6 of 6 (permalink) Old 08-10-2018, 02:18 PM
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Good. All your URL's when coming here should start with HTTPS. Just wanted to make sure.

Did you get the Facebook/Site login sorted?

- JB

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