Updated Smartphone Feedback Thread - Page 3 - German Shepherd Dog Forums
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post #21 of 29 (permalink) Old 09-09-2014, 09:38 PM
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Hi everyone,

Thank you for your feedback on the new smartphone view. As we said before, we're going to work on improving it as much as we can so that your experience with it will be better than what it was before. The feedback you're providing will go a long way to help us get there.
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post #22 of 29 (permalink) Old 11-13-2014, 05:21 PM Thread Starter
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Hello everyone,

We’re excited to announce that additional features has been added and improvements were made to the enhanced mobile view.
Thanks to the feedback that everyone has provided, we were able to tailor the mobile view to better fit forum members’ needs and fix a few bugs along the way.

A few of the new features that were added includes:
• Completely replacing the PM system with one that better matches what members see in the desktop version.
• A pull-to-refresh functionality has been added on all appropriate pages in addition to the refresh already available in the overflow menu.
• A new scrolling feature has been added so that if the user starts scrolling the screen prior to an auto-scroll happening (like moving to a post per the current read position), the auto-scroll is cancelled so the user is not fighting with it.
• There is now a font size preview in the Font Size settings page so the members would know what to expect.
• Sticky topics can now be hidden from within the page where they are being viewed
• The vote count on poll results has been animated to count up along with the bar graph animations that were already present.

Now on to some of the fixes we that have implemented:
• After sharing a photo from the media viewer, the user will not be returned to the media viewer instead of the topic.
• PMs will now be correctly marked as viewed and word-wrapped.
• The forum will now work with iOS Safari if the user had opted to block all cookies.
• Double-tapping buttons or links will no longer cause functionality to execute twice.
• The text in the header is now re-sizing correctly when members are scrolling through the page or opening the side menu.

Please give this newly improved version of the mobile view a try and feel free to let us know what you think in the feedback thread.

**Please let us know the device, software version, and browser being used if reporting any issues.

Thank you.
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post #23 of 29 (permalink) Old 03-16-2015, 01:46 PM
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Thought it sucked from an intuitive point of view when I first started using it.. Always reverted to desktop browser version.

When I got how it worked.. It is actually superior intuitively.

However not pleasant.. It is not very stable. It constantly crashes. Much better on Safari than Chrome.. Chrome kept crashing.
And it is slow.

The Intuitiveness is not 'obvious'... However it is smart, when you figure out how it works.
Unfortunately it feels too heavy and like too much is going on. Not lightweight enough. If it is giving a brand new iphone problems, you could only imagine what it was doing to my previous old android.

Last edited by Lykoz; 03-16-2015 at 01:48 PM.
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post #24 of 29 (permalink) Old 03-18-2015, 06:50 PM
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Ok used the interface for a while now...

Came to the conclusion it is unusable.
Reverted back to normal website on smart phone.

Too slow too many glitches, lost posts, constant crashing.

Used on s3 android. And iphone 6 plus.
Experience terrible on Samsung on stock browser and chrome.

Experience terrible on safari and chrome on iPhone 6 too.

Sometimes page gets unusable (occurs multiple times in a single use)
Have to close down entire page... Reloading often does not fix a problem.

It's nice to have a smartphone interface.
But it's just not working with current design.
Simply too many bugs and glitches.

Probably needs a ground up rethink and rework..
There are just way too many problems to even list.

Last edited by Lykoz; 03-18-2015 at 06:58 PM.
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post #25 of 29 (permalink) Old 03-19-2015, 02:01 PM Thread Starter
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Thank you for the feedback!

What operating systems are you using on both phones? I will send your feedback to the mobile development team but they will need to test this out on their phones first.

~KM, community support
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post #26 of 29 (permalink) Old 03-19-2015, 02:37 PM
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Quote:
Originally Posted by Administrator View Post
Thank you for the feedback!

What operating systems are you using on both phones? I will send your feedback to the mobile development team but they will need to test this out on their phones first.

~KM, community support
Latest allowable operating systems on each.

Samsung S3 my old phone got capped on JellyBean. Cant remember exact version. It is an old phone, add touchwiz, and lack of support/updates, and it is understandable why their would be problems. So was never too phased on that phone not working as intended.

Iphone 6 + is IOS 8.2.
This phone which I got recently, should however play a bit nicer. Since its the latest on market. But there were plenty of problems to.

Again the concept UI makes sense and is nice. But it just does not perform as it should.
I could live with just an easier to load, scalable version of the deesktop webpage, since it actually seems to work pretty well on the phone.
Maybe just less graphics and so on, and more scaled reply box, etc.
Having the coolest UI is ok, but I would not mind something less, if it can actually work consistently.
Just needs to be better than desktop on a phone, and able to find the threads I am following/commenting on.
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post #27 of 29 (permalink) Old 03-20-2015, 02:14 PM Thread Starter
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The mobile view was released the middle of last year and then updated since then so I don't think Jellybean is the best version to run it. As for it crashing your iPhone 6 a report about that and the other issues you have listed has been sent to the mobile view team.

In the meantime, are you able to exit the mobile view?

~Kay
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post #28 of 29 (permalink) Old 03-20-2015, 04:29 PM
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The mobile view was released the middle of last year and then updated since then so I don't think Jellybean is the best version to run it. As for it crashing your iPhone 6 a report about that and the other issues you have listed has been sent to the mobile view team.

In the meantime, are you able to exit the mobile view?

~Kay
I cant exit using my smartphone's ("use desktop view") Effectively.
This causes it to often crash, or need to reload multiple times in new tabs until it gets right.

However later on I discovered an option within the UI of interface to exit mobile view. That worked fine, and now loads straight into normal webpage.

The normal webpage although not completely ergonomically efficient, or scaled for optimal use (especially on replies, and clicking unsubscripe thread accidently, etc., works perfectly fine. No crashes, no problems.) It is consistent and very usable on smartphone. Use safari.

I am not exactly sure how to get back to enhanced mobile view.. It has a pop up to go back sometimes. But after saying no a couple of times, it no longer comes back.
To be honest I dont like that pop-up, because I want to use desktop view.
However if there is an update, not quite sure how to get back to it, to give it another try.

Again the mobile view UI is better for smartphone. It is just too unstable for me to use right now.
I dont know if they overshot with it. Its almost too good from a UI perspective. If you look at Evernote forum's mobile view, its not as loaded with features. Its simpler. But it does not crash.

Last edited by Lykoz; 03-20-2015 at 04:33 PM.
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post #29 of 29 (permalink) Old 03-22-2015, 03:27 PM Thread Starter
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If you ever would like to go back into the enhanced view, all you need to do is clear your cookies and cache and then try going to the site again and it should prompt the enhanced version.

Thank you so much

~ GP community support
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