"that has bred one litter and don't plan on breeding again so no experience"
seems like then you will have no support from them . Litter may be accidental?
ask them why they have this notion "Breeder said this is the only thing that doesn't upset their stomachs."
ask specifically about the entire litter . Were they experiencing loose stools . They may be correcting loose stools with the mechanical block action of the boiled white rice which has no nutritional value to speak of for dogs.
ask if the litter has been wormed, when and with what .
they may not have the experience to do this .
coupled with a marginal diet and a worm load the pups will look less than robust
I wouldn't worry about a shiny coat on a pup because pups tend to have fluff , but even so there should be some lustre and feel and no scurf -- (needs some essential fatty acids)
ask how the mother has been fed during her pregnancy and during her whelping and nursing , will affect pup through fetal nourishment and the dam's milk quality.
chicken and rice is a mineral difficient diet which will impact , bone (orthopedic) immune, growth , digestion - minerals being the spark plug needed by enzymes for them to become activated.
consider these questions
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