GSDs male and bitches shouldn't be shy and run away, they should be confident, courageous, curious, watchful to name a few. It might help if you expose her to people everyday if possible, ask your friends to drop in, even for a few minutes, ask the postman to come in, delivery guy, anyone you can think of to try and get her used to people coming over. Ask these people to ignore her, don't stare at her, and let her come to them in her own time - hopefully this way she might become better with people.
if your GSD is eating and eating and eating and losing weight - please consider testing for EPI.
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