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Old 10-20-2009, 03:17 AM   #1 (permalink)
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Default Email Account Verification

Hi,

My mother wanted to sign up so I did all the steps. she has yet to receive an email verification. Attempted the FAQ and no help. I went to click on the Contact us, no email address or contact info appeared, no way to contact. Please help. all cookies are enabled cause we use the same computer and obviously, I have no problem.
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Old 10-20-2009, 04:21 AM   #2 (permalink)
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Default Re: Email Account Verification

Are you *sure* you input the correct email addy? Secondly, check her spam folders and other mail, could be there's a filter that's sent it somewhere other than the main inbox.
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Old 10-21-2009, 01:25 AM   #3 (permalink)
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Default Re: Email Account Verification

Hey Riley's mom,

yep, input the correct email address, and checked her spam folder and other boxes. nothing.

its important . my mother has recently been disabled and her disablity is, cant speak. I know this would help her feel connected again. its why its so important.
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Yarest Von Wilhendorf - 11/03/2010
Dame der Gerechtigkeit Vom Haus Juris - 07/2009
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Old 10-21-2009, 01:41 AM   #4 (permalink)
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Default Re: Email Account Verification

I would try it again using the same email addy and see what happens. You may find for some reason the registration didn't work and will the 2nd time. If it did work and the email just didn't come through, then you should be told that the username is already active and then just try logging in.

If you still have trouble, send a PM to one of the mods.
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Old 10-21-2009, 02:20 AM   #5 (permalink)
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Default Re: Email Account Verification

Quote:
Originally Posted By: Riley's MomIf you still have trouble, send a PM to one of the mods.
I agree, try again, if it doesn't work pm an Admin, they can do "more stuff".
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Old 10-21-2009, 03:35 AM   #6 (permalink)
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Default Re: Email Account Verification

could you suggest a mods to refer it to ?
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Yarest Von Wilhendorf - 11/03/2010
Dame der Gerechtigkeit Vom Haus Juris - 07/2009
Wolke Vom Mattenburcherland - 04/2006-07/2009 RIP (my love)
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Old 10-21-2009, 07:49 AM   #7 (permalink)
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Default Re: Email Account Verification

You can try the one at the bottom of this page and they can send it off to another if they can't do anything.
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Old 10-21-2009, 11:13 AM   #8 (permalink)
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Default Re: Email Account Verification

k950, I sent you a PM.

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