Won't Take No For An Answer
One of our dogs ,Baron was supposed to go to this new home today but I called it off because he hasn't been acting like himself.He is normally very calm and a go with the flow dog,but I noticed that he was been withdrawn and even growled at a kid who was riding by on his bike. I will be taking him in to the vet in the morning,but the issue is that the family who was going to adopt him HASN'T STOPPED CALLING since this morning.
It's mainly the wife,but the husband has called a few times. She keeps saying that her son is very disappointed and that they can work out any issues Baron has. I explained the situation and told her that I will be having him vet checked and that we may have to test him further with kids because of his discomfort with the one on bike. I did offer her one of our other dogs that she showed interest in,but she wasn't hearing it.
She even went as far as putting him on the phone to talk to me. I've had excited families before,but this is the first time I had someone who wouldn't take no for answer.So far I've gotten 52 calls and 18 emails from her.
Instead of her understanding that I am doing what's best for everyone (especially since he growled at a child today),she keeps telling me that I have broken her kids' hearts because they have been looking for a dog for months.
I don't usually just not answer the phone,but I have tried all I know how to get her to understand where I am coming from.