|09-17-2013 09:40 PM|
OMG Ranger's Mom. How horrible.
I thought I was going to have to stick it out. Thank God I don't. The ex-employee I ran into Friday had been Dr. A's right hand. Advised me to leave and stop paying.
Dr. C, actually called me this evening, since I requested records. He said he was "waving" the rest of my payments. Nice, since I had no intention of paying him anyway.
I don't know how much I am going to have to pay the new orthodontist, but they seem to really be working with the patients. I am just relieved that my son is seeing someone competent. I have $619.50 left on a $5580.00 contract. I will write a letter requesting reimbursement for the 4 months, Dr. A didn't see my son. I will expect nothing, but a letter is just some time and a stamp. If I get anything back, I can put it toward the new orthodontist.
Thanks all, for your responses. I'll let you know what happens.
|09-17-2013 09:14 PM|
|Rangers_mom||Sorry I am not a lawyer so I can't answer your question but I can relate to your problem. My son's orthodontists and his entire family died in a plane crash in the middle of my son's treatment. It was really horrible and we were all upset. It still sends shivers up my spine 10 years later. A new orthodontists came in, bought the practice, fired all the staff, and hired a bunch of new people. I didn't like any of them least of all the the new orthodontist. Nobody did. I stuck it out. Not sure if I had to but I did.|
|09-17-2013 09:06 PM|
|Liesje||Interesting situation, hope you can come out on top. My dentist retired but luckily I like the guy he sold his practice to so I never switched (and I'm at the dentist 6-8 times a year).|
|09-17-2013 09:00 PM|
Your contract may have been with "Dental office" not a specific Dr. If that's the case you owe the remaining balance even though you went somewhere else. I would have a contract lawyer look over the contract and tell you
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|09-17-2013 08:56 PM|
It is just one of the weirdest things I have ever had happen. I have had doctor's retire before, but I'm pretty sure this was a "push out." I think the young guy felt threatened by the older, more experienced doctor. There was nothing said beforehand to indicate Dr. A was leaving.
Oddly, the new doc has a website with patient testimonials. It is clear that the testimonials are speaking of Dr. A, not Dr. C. - especially, when they use Dr. A's name in the testimonial. He even got rid of all of Dr. A's staff and they were excellent too. Very sad.
|09-17-2013 08:52 PM|
wouldn't that depend on who you signed the contract with, the practice or the doc himself and what it says in the contract?
i'd think you can win this, you went to the practice because of that doc. the new doc should just refund you, that's the right thing to do but if he wanted to push it - i think you have a chance.
but that's only if the contract doesn't have a situation like that written out.
interesting case, maybe someone here knows the law, i'm interested what they say
ETA yeah, i feel your pain too)))) i'd be annoyed myself, that's wrong no matter what the law says
|09-17-2013 08:50 PM|
definitely complicated, but I feel your pain..I would be quite annoyed (and have been) when something like this, your doctor leaves they throw you another one without telling you until 2 minutes before you arrive,
I would voice my concerns with the office, and say "look I started with Dr A, I paid Dr A, I don't feel yada yada yada",,what you said here...
While they may waive the remaining balance, not sure you'll ever see a refund..but you can always try!
Do you know where Dr A went?? Maybe contact him??
|09-17-2013 08:48 PM|
|Jax08||I would ask for a refund and if they refuse get a lawyer. Orthodontics are not cheap!|
|09-17-2013 08:44 PM|
Orthodontist Disappeared in the Middle of Treatment - Son's, not Dog's
The question is at the bottom of the page, if you want to read that first.
Long story. My son went into braces about a year and half ago. I LOVED the orthodontist, "Dr. A". Dr. A treated my older kids and can really handle the complicated cases - like my son. My son had oral surgery in May to expose his lower canine. Upon arriving for our first post-op appointment, with Dr. A, we were told that Dr. A would not be in that day. We could see the other orthodontist, "Dr. B", or reschedule. We saw Dr. B, but she didn't really do anything.
The next appointment, Dr. A, was still not there. The third appointment, Dr. A's name had been removed from the door. I asked one of the long time employees about Dr. A. I was told that the practice had been sold some time ago to Dr. B, who was working with Dr. A. Apparently, that was going well, until Dr. B. sold the practice to Dr. C. Dr. C is young and inexperienced. He is nowhere near the caliber of Dr. A.
So here I am, having paid thousands of dollars on a contract to Dr. A. I have 4 payments left. I am not happy with Dr. C, or his staff, or the quality of care. I feel blindsided that Dr. C wasn't upfront with us.
Fortunately, I ran into the same long time employee of Dr. A. She told me to leave Dr. C and pointed me in the direction of an excellent practice. Dr. A is very well known and respected in the orthodontic community. Other orthodontists are helping us out. When I called to make an appointment at the new practice, I only had to say, "My son was one of Dr. A's patients." The response was, "Say no more, you are about the 20th one now. Have his records sent over".
What is my responsibility on this orthodontic contract? The contract was with Dr. A. Every payment was made out to Dr. A. I never had a contract with Dr. C. I didn't even know Dr. C. existed. I will not be paying the remaining balance, but I also feel I deserve a refund for the time I paid and my son was not treated by Dr. A.
If you made it through the whole story. Thank you!