|08-29-2013 09:14 PM|
It does happen, some people just don't feel comfortable to begin with or just on the edge enough that something like this is the final straw even if it's not their groomer involved.
Personally (nothing against the person you quoted) just in general you're better off not having them as customers if they are too jumpy and end up being more trouble then they are worth.
|08-29-2013 08:48 PM|
Freestep, I have had a groomer act irresponsibly with my dog, letting the dog hang herself while she went to answer the phone with the dog tied by the neck on a grooming table. The other groomer rushed to put her back on the table, and no damage, but she did not bother to tell me about it. I saw it, but she did not know that I did.
The woman in this incident was videotaped by a fellow employee, who went through channels with her evidence and was fired. That sucks. She tried to save the company publicity, she tried to deal with it properly, and the owner of the business in my opinion SHOULD have lost her credibility for refusing to watch something that exposed a serious issue with her business.
I think the employee should have then gone further up. I wonder if that poor soul is having a hard time finding another job now. Black lists exist today. And more often than not, you will be hurt for standing up for others. But you can live with yourself, and in the end that more important.
So you have to answer more questions. When doctors or vets are exposed doing thing that are unethical other doctors and vets may also have to answer uncomfortable questions. When breeders are raided and charged with animal cruelty other breeders may have to answer more questions. When rescues are raided and animals seized, etc. other rescues will have to answer more questions. The answer is not to keep everything quiet. Crappy people exist in all fields, including those that have to do with animals. And they will make it more difficult for others in their fields.
|08-29-2013 07:07 PM|
|08-29-2013 05:57 PM|
|08-29-2013 05:47 PM|
|vprasad||This is one of the main reasons I groom my puppy myself.|
|08-28-2013 09:35 PM|
Fortunately, when I had employees, I never worried about my bathers hurting the dogs; none of my employees had anger issues and I didn't make them do more than they could comfortably handle. Still, working alone gives me the ultimate assurance.
If I'd ever seen one of MY employees deliberately hurting an animal? I'm honestly not sure what I would do. Fire them, obviously--but in the moment of catching them, I can't guarantee I could behave in a civil and professional manner. It makes my stomach turn even thinking about it. I would want charges to be pursued, but at the same time, it would be horrible to have my salon name dragged through the mud, so I wouldn't want to alert the media. Then again, I wouldn't want that person getting hired in a caretaker-type position ever again, so I'd want to give everyone a heads-up.
Tough call and I hope I'm never in a situation to have to make it.
|08-28-2013 08:27 PM|
Any place I have ever groomed or worked at would have fired that person immediately.
I am a salon manager. My salon is based on caring for the animal, and not pushing animals out the door to make more money. Hitting an animal, any type of abuse of any kind is a quick dismissal from your job. Also, ALL our grooming is done in the public eye.
|08-28-2013 08:15 PM|
|katro||Unfortunately, I am not at all surprised by the video, as sickening as it is. Many moons ago I was a dog-bather at a big-box pet store. The groomers there were awful and the management was worse. Even as just a bather, we were encouraged to mistreat the dogs in order to meet an unspoken quota (the supposedly tearless shampoo to be used on the dogs' faces burned like a mother and too bad if you got it in their eyes); they wouldn't let me be a full-time employee unless I was able to "turn cages" at a certain rate. As a human, the atmosphere was tense, anxious and uncomfortable - I'm sure the dogs could smell that a mile away! Needless to say, I only lasted 3 months there and knowing what goes on, I don't encourage anyone I know to take their dogs or cats there and for sure don't bring my beloved pets to any of their locations!|
|08-28-2013 07:11 PM|
It's true though, MOST people I encounter have enough common sense to figure out that not all groomers are bad. But there are those few that just don't trust groomers from the get-go, for whatever reason, and there's more of them out there than you'd think. Thankfully I don't have to deal with them very often these days, but I ran into a lot of it working with veterinarians.
|08-28-2013 07:03 PM|
|Syaoransbear||You'd probably see this daily if you put cameras in the grooming areas in chain pet stores.|
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