ADA Title III Complaints

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From the U.S. Department of Justice Civil Rights Division's Disability Rights Section

Quote:

If you feel you or another person have been discriminated against by an entity covered by title III, one of your options is to file a complaint with the federal government. You can send a letter to the U.S. Department of Justice, at the address below, including the following information:

• Your full name, address, and telephone number, and the name of the party discriminated against;

• The name of the business, organization, or institution that you believe has discriminated;

• A description of the act or acts of discrimination, the date or dates of the discriminatory acts, and the name or names of the individuals who you believe discriminated; and

• Other information that you believe necessary to support your complaint. Please send copies of relevant documents. Do not send original documents. (Retain them.)

Sign and send the letter to the address below:

U.S. Department of Justice
950 Pennsylvania Avenue, NW
Civil Rights Division
Disability Rights - NYAVE
Washington, D.C. 20530

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From the ADA Website:
You may also file a complaint by E-mail at ADA.complaint@usdoj.gov.
If you have questions about filing an ADA complaint, please call:
ADA Information Line: 800-514-0301 (voice) or 800-514-0383 (TTY).

Main Section Telephone Number: 202-307-0663 (voice and TTY)