Leerburg Support - German Shepherd Dog Forums
 
LinkBack Thread Tools
post #1 of 4 (permalink) Old 12-31-2013, 02:00 AM Thread Starter
Member
 
Join Date: May 2013
Location: Baltimore Maryland
Posts: 120
Leerburg Support

I just wanted to take time out to acknowledge the support I had recently recieved from Leerburg regarding a DVD that was given to me as a gift.

A Little backstory:
My soon to be mother in law purchased A micheal ellis video for me for christmas and I was able to watch it once at work, then once at home while showing my fiance what I had wanted to work on when we went out to the park this last saturday. I left the DVD in my XBOX 1 when we went to park and didn't think anything of it when we returned that afternoon. Sunday I went to go place a game in the XBOX and had noticed that the Leerburg dvd was already removed and placed flat on top of the console. And to my dismay when I picked up the dvd, it was pretty much cracked in half from the edge of the disc to the center hole on one side.

What had happend was Grim, while sitting and spining on his dog bed trying to get comfortable all while in front of the XBOX had managed to tap into the console, eject the dvd, and then break it as he layed down on his bed because the dvd was sticking out past the entertainment center after being ejected.

I had emailed Leerburg yesterday upond discovery, asking if they could replace the dvd with out having to spend another $60+ dollars and or if I could have acces to the streeming content that one receives after purchasing a dvd after explaining what had happened.

Leerburg reps responded this morning. And god I was relieved. for $5 (Im assuming the cost of an actual dvd) and shipping I could have my dvd replaced and after I logged in and created my own account I would also have streaming access while I awaited my dvd.

Just wanted to give the Leerburg support staff some props.

Prime "Grimlock" Von Hugelblick 4/13-

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


Marley APBT 9/01
TheJakel is offline  
Sponsored Links
Advertisement
 
post #2 of 4 (permalink) Old 01-03-2014, 12:25 AM
Junior Member
 
Join Date: Jan 2014
Location: 54-40
Posts: 27
ya they have been excellent over the phone taking my orders and some questions i had on my orders etc.
pressured41 is online now  
post #3 of 4 (permalink) Old 01-03-2014, 08:36 AM
Crowned Member
 
Join Date: Jan 2001
Location: Nashville, TN and Budapest HU
Posts: 4,507
Ed has always been incredibly supportive.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
Smithie86 is offline  
post #4 of 4 (permalink) Old 01-03-2014, 09:01 AM
Crowned Member
 
Nigel's Avatar
 
Join Date: Jul 2012
Location: Washington St.
Posts: 5,454
Glad they took care of you.
Nigel is offline  
Sponsored Links
Advertisement
 
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the German Shepherd Dog Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in









Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.


Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome