I called them to replace my windshield on my 04 BMW, I actually needed the rubber molding replaced and they refused to come out.
The advertisements saying your insurance will pay for it is a gimmick. That only works if you have a very low deductible, mine is $1000 - so no my insurance would not cover it. Many people only have minimum coverage. We ended up using a company that replaced the windshield on our large commercial truck. They came to our business. Many local businesses are able to do this too.
I"ve used them on my suv, got a spider crack, they repaired it with something, worked for a couple years, but it's now 'back'..so will call them again, No I didn't pay out of pocket my insurance pays
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I had a small crack and when I called they said if it was smaller than a dollar bill, insurance would pay for it completely because they'd fix the crack, not replace the glass. If it was bigger, I'd pay $100 deductible b/c of the type of auto insurance I have. They were going to come out the next morning but overnight, the little crack spread the length of the windshield so I cancelled the appointment. My crack runs the length of the windshield a few inches from the bottom so I haven't fixed it and probably won't.
Yes I have used Safelite to fix a chip in my windshield. It's still holding up. My insurance covered the cost completely (USAA). I have also had several windshields replaced by Safelite and had to pay $200 each. If you have your windshield replaced, be sure to check your new windshield thoroughly! Very, very, thorough! The last windshield I had replace, it had several scratches right at eye level that would have driven me bonkers, and I refused to pay for it until they replaced it again. The installer even offered to waive the $200, but the scratches were in my direct line of sight, so I refused. They came back the next day with a another new windshield.
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