Another frustrating moment at TSC.
Why, oh why don't I just find another place for dog food???
Partly because we have NO pet stores in this county. We have a few feed mills, some of them sell good dog food, but their hours are scary. I am going to look at Madison Pet and Garden and see if they sell Diamond and if they will carry the Extreme Athlete for me if they do. But that is 30 miles away. One way, in the next county.
There is a feed store in Geneva on Depot road, and one in N. Kingsville up on 193, I used to buy food there, but when I am working, they are just not open enough for me to go and pick it up.
TSC has some of the worst customer helpfulness anywhere. My last issue about the gate panels, I was encouraged to submit, and I did, and I never heard another thing about it. I figure they just figured I was a lost cause since I typed all that out. I don't know. But there is absolutely no point in my complaining about today's issue. If I don't like it, no one is holding a gun to my head and forcing me to buy dog food there.
Every week I buy two bags of Diamond Extreme Athlete and two bags of Diamond Adult Chicken and Rice. That's 2 @ 37.99 and firstname.lastname@example.org. My dogs seem to be doing awesome on a 50/50 concoction of these two foods. And those aren't terrible prices for 40# of dog food that have decent ingredients.
So I went up there tonight to get my 4 bags of food, and they have 1 bag of the EA and another that is all taped up. I bought the unmolested bag, and had them pull two bags of the C&R from the back. There is no more EA anywhere. They sent them only 4 bags on the truck that came that day. 2 were already sold and the next truck isn't due in until late Thursday, so not available until Friday.
Uhm, my dogs will be hungry by Friday. Well, I can go to Erie, PA or Chardon -- but he did not offer to ensure they had any available. I asked if they could do an intra-store transfer, nope, can't do that for feed. Well, why the heck not??? Well they cannot make sure that rain or whatever hits the bags coming in UPS.
OK, fine. They will not get me the food. They will do a rain check so I will be assured my four bags will be there next week. I will have to continue doing this every single week. I did it.
But I guess if I was trying to keep someone buying dog food at my store, I would be trying to locate a bag of that stuff and get it in. Tell the company to ship me more, sooner, do something.
He told me he would sell me the taped up bag for $30. I told him no. I wouldn't be sure what happened to the bag, where it's been, whether it was shoveled off of the floor. It was sent to him that way, so there was no way to know.
Anyhow, now I have to run around looking for the EA all week. Pet Supplies Plus sell Diamond, but not the Extreme Athlete, and they are about 45 miles away one way.
It is just frustrating.
Jenna, RN CGC & Babs, CD RA CGC HIC
Heidi, RA CGC
SG3 Odessa, SchH1, Kkl1, AD
Ninja, RN CGC & Milla, RN CGC
Joy, Star Puppy, RN CGC
Dolly CGC & Bear CGC