Glad he is ok! Is he still in military???
Start reseaching your vehicle's value.....go to KBB.com and Autotrader.com and find as close a match as you can....the insurance company will ALWAYS lowball the value....you have the right to negotiate the value....on my Eclipse, they started off offering me $2600 + tax...... I ended up with $4997.50 + tax....I found comparable models and insisted on dealing with the adjuster's supervisor.
Another issue is fault - if the other driver is at fault, then your adjuster is spending HIS insurance money, not his employer's money.....the first adjuster did not realize that, the supervisor made the comment during a conversation that the other guy took full responsibility for the accident and his property insurance was $5000 - state minimum.....so with the 2 cars I found online for sale, I got their average (4995 and 5000, hence the 4997.50).
Csabre Sch1, Hexe Sch2, SG Bengal, Lynx, Komet, Kira HGH & Kougar v Wolfstraum ~ Ziberia IPO1 ~ ATB Basha, Kougar & Kyra, Fenja, Sch3s, Cito, Sch2, Danger RH & Alice Sch1s ~Kelsey