I love Costco

weber1b · 01-05-2012, 11:30 PM

We bought out Dyson Multifloor from Costco a couple of years back. While I generally am happy with it, I have had one nagging issue in that the beater bar gets dog hair wrapped around it too easily. However, then it stopped altogether. Something inside of it broke (can hear it rattle). Well, with three Sheperds, we cannot be without a vacuum.

Went to the store and picked out the D25 animal model. Bought it and on the way out the door asked if they could look up our original purchase. They printed out the receipt and told us all we had to do was bring the broken one in (had a 5 year warranty) and they will fully refund the full purchase price. No repair, no proration for the time used, just our money back in full.

I love Costco!!

arycrest · 01-06-2012, 01:49 AM

WOW, that's awesome, wish there were a Costco around here!I

blehmannwa · 01-06-2012, 02:53 AM

I took a vacuum back to Costco and they asked me why I was returning it. I told them that "It didn't suck." Full refund.

Marnie · 01-06-2012, 09:14 AM

Wow, pretty good deal. Wish there was a Costco near me.

DanielleOttoMom · 01-06-2012, 09:24 AM

Wow that is a great deal. Who would have tought??

holland · 01-06-2012, 09:39 AM

That is great customer service

Smith3 · 01-06-2012, 10:32 AM

Sadly people were taking advantage of this with respects to TVs. They'd have their new TV "break" every few years and get a replacement, thus they chanced their policy.

msvette2u · 01-06-2012, 10:33 AM

We do our shopping for dog food and treats there, laundry soap, paper products, etc. Best deals around!!

Emoore · 01-06-2012, 10:36 AM

I love Costco. I bought two pairs of jeans the same size there once. I tried one pair on and they fit perfect, so I ripped the tags off the other pair as well. Unfortunately, those didn't fit. I took them back to Costco and they refunded my money without tags or a receipt.

Mary&Stella · 01-06-2012, 01:18 PM

I miss Costco!

01-05-2012, 11:30 PM	#1 (permalink)
weber1b Elite Member Join Date: Nov 2008 Location: Chicagoland Posts: 1,481	I love Costco We bought out Dyson Multifloor from Costco a couple of years back. While I generally am happy with it, I have had one nagging issue in that the beater bar gets dog hair wrapped around it too easily. However, then it stopped altogether. Something inside of it broke (can hear it rattle). Well, with three Sheperds, we cannot be without a vacuum. Went to the store and picked out the D25 animal model. Bought it and on the way out the door asked if they could look up our original purchase. They printed out the receipt and told us all we had to do was bring the broken one in (had a 5 year warranty) and they will fully refund the full purchase price. No repair, no proration for the time used, just our money back in full. I love Costco!! __________________ Clover - GSD 6 yr old Rescue Max - GSD 4 yr old Shelter Patton - GSD 6 yr old Abandoned Rogue - Grey Tabby cat - 11 yr old Stray R.I.P. Spats, Sophie, Emmie, Pooh Bear Remember, if someone has a problem with you.........it is in fact their problem.

01-06-2012, 01:49 AM	#2 (permalink)
arycrest Crowned Member Join Date: Feb 2006 Location: Central Florida Posts: 8,088	WOW, that's awesome, wish there were a Costco around here!I __________________ Gayle & the Hooligans Mac, Slider, Bruiser, & Faith MY BRIDGE KIDS: Andy, Abbey, Tasha, Tex, Echo, Yukon, JR, Too, Niki, Bo, Ringer, Kelly, & Honey The Hooligans Photo Albums!

01-06-2012, 09:24 AM	#5 (permalink)
DanielleOttoMom Elite Member Join Date: May 2010 Location: Dallas, TX Posts: 1,952	Wow that is a great deal. Who would have tought?? __________________ Otto Blk GSD 02/23/10 Circe Blk Sable GSD 06/22/08 My fur babies!!

01-06-2012, 10:32 AM	#7 (permalink)
Smith3 Elite Member Join Date: May 2008 Location: Falls Church, Virginia Posts: 1,700	Sadly people were taking advantage of this with respects to TVs. They'd have their new TV "break" every few years and get a replacement, thus they chanced their policy. __________________ Kessey "Koch" Von der Sauk - 10/26/2008 - 04/23/2011 - Pronounced "Coke"

01-06-2012, 10:33 AM	#8 (permalink)
msvette2u Crowned Member Join Date: Mar 2006 Location: Beautiful Pacific NW Posts: 5,505	We do our shopping for dog food and treats there, laundry soap, paper products, etc. Best deals around!! __________________ Ruger v. Sunnyside Stray 4-11-11

01-06-2012, 02:53 AM	#3 (permalink)
blehmannwa Master Member Join Date: Jan 2011 Location: Seattle Posts: 777	I took a vacuum back to Costco and they asked me why I was returning it. I told them that "It didn't suck." Full refund.

01-06-2012, 09:14 AM	#4 (permalink)
Marnie Senior Member Join Date: Oct 2011 Location: Northern Illinois Posts: 233	Wow, pretty good deal. Wish there was a Costco near me.

01-06-2012, 09:39 AM	#6 (permalink)
holland Crowned Member Join Date: Jan 2009 Posts: 3,630	That is great customer service

01-06-2012, 10:36 AM	#9 (permalink)
Emoore Crowned Member Join Date: Oct 2002 Location: North DFW, TX Posts: 9,214	I love Costco. I bought two pairs of jeans the same size there once. I tried one pair on and they fit perfect, so I ripped the tags off the other pair as well. Unfortunately, those didn't fit. I took them back to Costco and they refunded my money without tags or a receipt. __________________ Rocky vom Backyard- 10 years young Kopper vom Felssclucht Bach - 17 months At the Bridge: Cash van der Animal Shelter 2006-2010

01-06-2012, 01:18 PM	#10 (permalink)
Mary&Stella Senior Member Join Date: Jan 2011 Location: Germany Posts: 335	I miss Costco!

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