Mrs.K, if it helps you any, we got our Miele Neptune at a Bank's Vacuum store. While they only have stores in Michigan, they do have a website and offer free shipping.
Miele Vacuum Cleaners, Miele Canister Vacuums, and Miele Upright Vacuums at Banks Vac
Since having our Miele, we'll never go back to another brand of vacuum. The others have always died after a couple years, but ours is going strong and cleans hardwood, tile, carpet, and rugs like a breeze. For such a quiet vacuum it has a ton of power and has cleaned better than any previous vacuum we've had.
We originally went to the store to get a Dyson, but they said we would most likely end up regretting it because they have dozens of them brought in each week for repairs. The Miele vacuums, on the other hand, they've never had one brought in for repairs in all the years they've sold them. We originally wanted to stay with a bagless vacuum, but we're glad we took their advice.
While we were there a lady came in with a Dyson, but it was all clogged up with hair, dust, and who knows what. She said she's had to bring it in three times for repairs already, and that she'd only had it a year.
Obviously this can't be the case for all Dysons, because I know there are a lot of people that love them and use them with no problems. But the thought that a $500+ vacuum could burn out as fast as our old vacuums was scary.
I found these videos a while ago on YouTube. The guy is a little over the top, but I thought the information given was thought provoking at the very least.