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Old 06-24-2014, 10:43 PM   #1 (permalink)
DTS
Master Member
 
Join Date: Oct 2010
Location: Florida
Posts: 629
Default Anyone have an recent issues with doggiefood.com?

I ordered a bag of orijen LBP and a bag of ACANA Pacifica last week.
Still hasn't shipped and their policy says either same day or next day shopping with 1-3 day delivery. I haven't had a problem with them before. Last time was a little slower than usual but I called and they shipped it right then.
I've called numerous times and all I can get is a call center who will email the tony person. They don't have a direct number and I tried server all numbers.
I've left 3 messages over the course of 2 days and an email and no one has returned my call or email.
I now have run out of food for Titan and I'm gonna have to try and find a place that sells his food. I'm hoping the earth pets has it.
I've put out $129.00 in food and I feel like I'm now out the money because I've read reviews that says people have ordered and never recieved it and doggiefood.com swears the food was shipped and recieved.
Anyone else ordered recently?
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