I agree 100% Anubis. Depending on the underlying cause does make a bit of a difference. However a person that is reactive like that should not be working with animals because everybody knows thay are unpredictable and capable of doing things unexpectedly. If your not mentally prepared for the job you do this type of disaster will happen. It isn't a matter of "If", but merely a question of when. I know that I would not be a great groomer, but I do have a pet and I do take good care of her, I just don't have the intestinal fortitude to do that on a large scale. Just sayin...