It's horrible. I will say this, depending on the strength of the groomer - if the dog latched on to her arm or hand and the groomer instinctively flung her arm out, depending on what the dog potentially hit it could of caused severe pulmonary damage.
That's why trained technicians and groomers and other staff should be able to handle. It should not get to the point where an animal is latched onto any part of your body. Proper restraint and handling should also be known so that in case of a bite you react properly and avoid hurting the animal.
I've seen more little dogs than I can count go after one of us at work all while the owner states the animal has NEVER bit. Owners tend to be in denial about their pets. But again a trained, competent person should never get to that point.
One of my doctors had a 4 month old kitten, her husband was holding it when the kitten bit his hand. He instinctively flung his hand, and the kitten flew into a cement step in the garage, breaking it's femur in two places. It had to have an FHO and pins to repair the distal fracture. If the kitten had of hit against his chest that could of caused these kinds of injuries.
So I agree with the doctor. I feel if the dog did go after her, her actions could be understandable yet still wrong, depending on what exactly happened (Now if the groomer picked up the dog and threw it against the wall, THAT is completely different than instinctively flinging your arm and the dog flying)
~Emergency Vet Tech
Berlin vom Spartanville 1/13/13
2008 - 7/23/12
"Take this trouble from me: Make sure my shepherd dog remains a working dog, for I have struggled all my life long for that aim." Max Von Stephanitz