This is a picture I took right now. It breaks my heart to see her like this. I clean her eyes with a warm wash cloth a few times a week. It doesn't bother her when I do that then I give her the drops, when she lets me. Sometimes, I need my husband to help, she doesn't like the drops but they do help with the redness temporarily. It's that extra eyelid that is swollen and irritated. I don't know what to do and I'm afraid the surgery is also another temporary fix, as the root of the issue is the watering and her allergy to something.