I loved the plan....We live in Pa and have a home in N.j. (shore).
The vet we had in N.J. is our main vet and we really like him and his staff.
But we had a problem and had to use the Banfield in Pa. and we didn't like them as much.. Seemed to be more of a production line type of Vet.
We travel a lot and i like the fact that Banfield is everywhere we go. And nice to know we can get the care where ever we go.
But i have to agree with Blehmannwa that it depands on the Banfield..
It also depends on how you and your dog likes walking into a big store with other dogs, cats and shoppers...I'm not crazy about that..I like the small vets...haha.
But it is also really nice that i can get treats, etc while my girl is at the VET.
The fist year you save on shots, office visits and getting your dog spayed
or neutered on their plan but i'm not sure what i'm going to do when i have to renew..(They have alway been very nice to my dog.)
For me i've been pleased with their service. Good Luck.