This was the response I got to my email:
http://www.canidae.com/new-formulas.html
That's it. No "Thanks for writing. We'll let marketing/research know your concerns." No "We'll keep your comments in our files for future reference." Nothing.
I've always received personal responses from Canidae til this time. Just a link? That's it? Either they're getting a lot of mail, or they're less interested in customer feedback then they used to be. Kind of disappointing.
Grain-free foods aren't for every dog. Canidae has always filled a great niche in the market. To me, it makes sense to raise the cost of a bag of food a dollar or two than add ingredients that makes it more like all the other stuff. Millet (a major food source in Africa)and barley are also in short supply internationally. It's not just rice, so I'm not sure I buy the "save the rice for poor people" statement.
Oh well. Back to researching and reading ingredients labels...